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Keep Your Assets Covered with Professional Services

From commercial cleaning, to turn cleaning, and landscaping, we support Greystar residences, its residents, and you.

Trusted by

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Vendors You Can Count On? That's Just the Bare Minimum

No matter the size or type of your rental property, you know that “clean” goes deeper than appearances. It sends a message to owners that you care about their property. And it shows tenants you care about their safety throughout the complex. Plus, facilities management is much larger than one single task.

Imagine drawing a straight line between facilities management and resident satisfaction. Through data, we can show you how it’s done.  

You need a facilities management provider that:

  • Goes beyond clean with sanitation techniques and eco-friendly products.
  • Gives you the seamless ability to tap into facility management technology.
  • Partners with you, your operations, and your team members.
  • Provides supplies (and stocks them, too) without missing a beat.

As Greystar buildings across the country consolidate their integrated facilities management, your operations teams get a clear picture about how the health of your buildings impact your operations, your communities, and your investors.

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OpenWorks is An Extension of Your Team. And We're NetVendor Approved! 

 A one-size-fits-all approach to all of your facilities is dangerous. We intentionally focus on an integrated set of services for you to improve efficiency with one trusted provider. 

  • Consolidated data and communication across your sites
  • Control  over what is happening at each of your facility locations
  • A dedicated team who knows your portfolio intimately with a professional point of contact
  • A Custom Scope of Work for each facility because all locations have different needs 
  • Professionals  who adhere to our standards and uphold yours (have special training? We'll take that too!)
  • Services beyond cleaning like turn cleaning, valet trash, landscaping, HVAC, pest control, sustainable supply replenishment with savings, and more!

What Our Customers Say

When we moved to OpenWorks, we were still using some in-house staff. OpenWorks was organized and efficient; and I soon discovered that the OpenWorks team was doing a better job than even my in-house team was doing.

Dan Thorpe

Area Service Manager | UDR

The communication with OpenWorks is by far better than past providers. I’ve got three contacts plus the folks that come in here directly at my sites. Any time I've asked my service provider to straighten something up or pay a little bit more attention in certain areas, it's been done that night, not later that week. They have maintained the base (SOW) that they set for themselves, so I don’t have to keep reminding them. We also get pictures after they have finished for the night.

Scott Crowley

Maintenance Manager | International Paper

I appreciate OpenWorks’ communication and eagerness to correct any issue we may have. I have gone through several cleaning and facilities services and found that OpenWorks is dedicated to a high level of service that is much appreciated.

 

Debbie Davie

General Manager | Safe Harbor Marinas

OpenWorks has taken the weight off my shoulders. I know, day in and day out, that the work is getting done right. I have a sense of peace laying my head down at night knowing OpenWorks has not just By The Hand’s back but the back of every child we help.

Senior Facilities Manager | By The Hand Club for Kids

Having efficient and consistent cleaning and disinfecting services gives our parents and our licensing entities the knowledge that we’re providing a safe, healthy environment for our students and our staff.

Preschool Director | Children of Hope Child Development Center

I am thrilled to share my experience with HubSpot, a truly exceptional platform that has transformed the way I approach marketing and customer relationship management. From the moment I started using HubSpot, I knew I had discovered a game-changer.

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John Doe

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The OpenWorks Difference is Clear

Individual Service Plans

No two facilities are the same, so we ensure mutual success by diving into the specific needs of your facility. Needs will change over time or on a whim. Big event?  We'll coordinate to give your building the best showing possible. Plus, with our digital portal, you'll have complete transparency and control over what is happening at your site.

Oversight is Our Specialty

You're never left to manage on your own. Managers walk your facilities with service providers each month to perform a Quality Audit Visit (QAV) at each location. In addition, our service providers report to local field personnel, so we're always in the loop. In short, our entire team reports up to a single point of contact for you. One call, one message, all taken care of.

Invested Service Providers

All service providers are small business owners themselves. The success of their business is tied to the level of care they provide to your facility. Teams are trained and licensed. From commercial cleaning to plumbing, your service provider is the expert. And we make sure of it because we take the idea of being your strategic partner to heart. 

Take Control with Oversight and Technology

OpenWorks offers a level of oversight and responsiveness unrivaled in the industry with a specialized portal to track it all. With local business owners overseeing their teams, a nearby OpenWorks field performance manager and regular Quality Assurance Visits, you can be assured your high expectations are always met. 

We show up for you, consistently. 

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A Portal for Optimal Service

The OpenWorks portal allows for oversight into your facilities like never before. Monitor service tickets with date and time tracking, confirm work orders, review invoices, and receive daily oversight directly from your OpenWorks account team. 

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Monthly Quality Assurance Visits

Rest easy knowing that your individual sites are regularly quality checked by an OpenWorks Performance team member and by the local service provider. They'll monitor areas of concern, suggest one-time repairs and cleanings, and ensure your facility is in tip-top shape!

Schedule Time to Discuss Your Property

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Building an Engaged Community Through Action

Facility managers have the opportunity to bring people together in beneficial ways. Listen as we chat with Aykean Matthews, Facility Director, International School, Port of Spain, Trinidad & Tobago about why community is important and how you can build your own community regardless of where you work.

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Beyond Clean: 5 Ways to Elevate Tenant Satisfaction in Exclusive Residences - Free Guide!

In the world of high-end residential rental properties, attracting tenants is just the beginning of a complex puzzle. Ensuring a world-class living experience that delights and retains tenants, especially in that crucial first year, is where property managers need to shift their focus. Here's how to use your time wisely.

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Designing a Tenant Experience That Aligns to Values and Priorities

The real estate market is in a holding pattern when it comes to purchasing; more and more folks are choosing to rent luxury residential properties. But, they demand certain amenities. If your property doesn't have an ESG policy or a dog park, common things like consistent communication and cleaning don't even matter. You do have room to improve. 

Read more.