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When Quality of Care Means Quality of Life

Find out how we support your healthcare teams to keep patients comfortable, healthy, and safe.

Trusted by

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  • Concentra-320x180-100
  • Fresenius-320x180-100
  • USRC-320x180-100
  • Grifols-320x180-100
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Properly Maintained Buildings Bring Peace of Mind, Hope, and So Much More.

When you have a robust, clear plan and organized team to take care of your buildings you can make patients’ home away from home a little comfier and hopeful. In fact, you can have data at your fingertips to make potentially lifesaving decisions.

Imagine drawing a straight line between facilities management and healthcare successes. Through data, we can show you how it’s done.

You need a facilities management provider that:

  • Follows biomedical waste management Universal Precaution training and procedures
  • Abides by Material Safety Data Sheets
  • Is certified in OSHA Bloodborne Pathogen & Hazard Communication
  • Is Trained on techniques recommended by the Global Biorisk Advisory Council and the CDC
  • Requires PPE
  • Uses EPA List N-approved disinfectants

As DaVita facilities across the country consolidate their integrated facilities management, your operations teams get a clear picture about how the health of your buildings impact the health of your patients.

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OpenWorks is An Extension of Your Team

A one-size-fits-all approach to all of your facilities is dangerous. We intentionally focus on an integrated set of services for you to improve efficiency with one trusted provider. Our reliable, personalized services meets the needs of each of your locations and their facilities.

  • Consolidated data and communication across your sites
  • Control  over what is happening at each of your facility locations
  • A dedicated team who knows your portfolio intimately with a professional point of contact
  • A Custom Scope of Work for each facility because all locations have different needs 
  • Professionals  who adhere to our standards and uphold yours (have special training? We'll take that too!)
  • Services beyond cleaning like landscaping, HVAC, pest control, sustainable supply replenishment with savings, and more. 

What Our Customers Say

Healthcare facilities require a certain level of maintenance that not all providers can provide… I decided upon review that OpenWorks could provide a better service whilst remaining competitive with the cost.

Inoka Jayasinghe

Senior Director | DaVita Integrated Kidney Care

OpenWorks’ timeliness, customer service experience, meticulous attention to detail, and aptitude for taking customer concerns and finding optimal resolutions have all catalyzed building a customer-vendor partnership.

Jay Jamdan

Assistant Manager | Grifols

I truly appreciate the whole OpenWorks team for giving me some peace of mind… my facility is kept clean and thereby helps me to protect our patients and teammates.

Inoka Jayasinghe

Senior Director | DaVita Integrated Kidney Care

Having efficient and consistent cleaning and disinfecting services gives our parents and our licensing entities the knowledge that we’re providing a safe, healthy environment for our students and our staff.

Preschool Director | Children of Hope Child Development Center

If you are thinking of making a change, I recommend you give OpenWorks a chance. You will not be disappointed.

Inoka Jayasinghe

Senior Director | DaVita Integrated Kidney Care

The OpenWorks Difference is Clear

Individual Service Plans

No two facilities are the same, so we ensure mutual success by diving into the specific needs of your facility. Needs will change over time or on a whim. Big event?  We'll coordinate to give your building the best showing possible. Plus, with our digital portal, you'll have complete transparency and control over what is happening at your site.

Oversight is Our Specialty

You're never left to manage on your own. Managers walk your facilities with service providers each month to perform a Quality Audit Visit (QAV) at each location. In addition, our service providers report to local field personnel, so we're always in the loop. In short, our entire team reports up to a single point of contact for you. One call, one message, all taken care of.

Invested Service Providers

All service providers are small business owners themselves. The success of their business is tied to the level of care they provide to your facility. Teams are trained and licensed. From commercial cleaning to plumbing, your service provider is the expert. And we make sure of it because we take the idea of being your strategic partner to heart. 

Take Control with Oversight and Technology

OpenWorks offers a level of oversight and responsiveness unrivaled in the industry with a specialized portal to track it all. With local business owners overseeing their teams, a nearby OpenWorks field performance manager and regular Quality Assurance Visits, you can be assured your high expectations are always met. 

We show up for you, consistently. 

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A Portal for Optimal Service

The OpenWorks portal allows for oversight into your facilities like never before. Monitor service tickets with date and time tracking, confirm work orders, review invoices, and receive daily oversight directly from your OpenWorks account team. 

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Monthly Quality Assurance Visits

Rest easy knowing that your individual sites are regularly quality checked by an OpenWorks Performance team member and by the local service provider. They'll monitor areas of concern, suggest one-time repairs and cleanings, and ensure your facility is in tip-top shape!

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